Privacy Policy
This Privacy Policy governs the manner in which Buzops Inc. collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.buzops.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Buzops Inc.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, and social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Buzops Inc. collects and uses Users personal information for the following purposes:
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey or other Site feature
-To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we use collected information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Changes to this privacy policy
Buzops Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
How we use collected information
These Terms govern your access and use of the cloud-based billing platform and related products and services provided by Buzops. By using our Services, you’re agreeing to be bound by these Terms. If you’re using our Services for an organization, you’re agreeing these Terms on behalf of that organization and in these Terms, “you” or “your” refers to that organization.
We may modify these Terms from time to time by posting the most current version on our website. New features that we add to our Services are subject to these Terms. If a modification materially reduces your rights, we will notify you. If you do not agree to a modification, you may terminate your use of our Services or request us to terminate the provision of our Services to you. By continuing to use our Services after the modification comes into effect, you are agreeing to be bound by the modified Terms.
Location & Bluetooth (“Nearby Devices”) Data
1. What we collect
- Precise or Approximate Location – coordinates derived from GPS, Wi-Fi, cellular and/or Bluetooth Low-Energy (BLE) signals.
- Bluetooth metadata – reader/device identifiers, signal strength (RSSI) and other technical data needed to complete a door-unlock transaction.
2. Why we collect it
| Purpose | Examples |
|---|---|
| Core app functionality | Detect when your phone is in range of an Openpath reader so you can unlock doors hands-free (“Wave/Touch to Unlock”) or via Remote Unlock. |
| Security & fraud prevention | Verify that an unlock request originates from the expected place and detect suspicious log-ins. |
| Product improvement (aggregated & de-identified) | Analyse, in aggregate, how often and where doors are unlocked to optimise reader placement and battery usage. |
Background use: On Android, the app may request ACCESS_BACKGROUND_LOCATION so that hands-free unlock continues to work when the app is not in the foreground; Google requires that this background access be disclosed in both the Privacy Policy and the in-app permission prompt.
3. Legal basis
We process this data to perform our contract with you (or your organization) and to pursue our legitimate interest in providing a secure, reliable access-control service. If local law requires consent, we will obtain it through the operating-system permission dialogs.
4. Storage, retention & security
- Transmitted over TLS 1.2+ and stored encrypted at rest in ISO 27001-certified data
- Raw coordinates and BLE logs are retained for 30 days and then deleted or irreversibly aggregated.
- Access is limited to authorized personnel under the principle of least privilege.
5. Sharing
We do not sell or rent Location or Bluetooth data. We share it only with:
- Cloud-hosting and analytics providers that process data strictly on our behalf under data-processing agreements;
- Law-enforcement agencies only when required by applicable law.
6. Your choices
- Grant or withdraw permission – You can disable Location and/or Bluetooth permissions at any time in your device settings. Some hands-free or background features will stop working if you do so.
- Request deletion – Email privacy@buzops.com or use the in-app Delete My Data tool to erase historical Location/Bluetooth data associated with your account.
- Background access on Android – If you prefer the app to access your location only while in use, select “Allow only while using the app” when the permission prompt appears. You can change this later under Settings → Apps → Buzops → Permissions → Location.
